President and CEO
Managing Director - Asia Pacific
Alan Hilburg, President and CEO of Hilburg Associates, is recognized as a global expert in building trust-based leadership teams and organizations to achieve multi-generational, multi-functional cultural integration.
Alan pioneered the disciplines of modern-day crisis leadership as an integrated management response to avoid, prevent and contain crises in today’s VUCA environment and protect leadership assets.
His management of the Tylenol crisis in 1982 has been memorialized as the platinum case history at the Harvard Business School. In a highly rewarded career, he has been called on to guide and navigate international political and business leaders, celebrities and NBO boards in successfully resolving more than 200 high-risk crises of the past 35 years.
As a speaker, Alan has been invited to deliver more than 260 speeches in the past seven years on leading and thriving in a VUCA world. His body of work focuses on guidance of leadership teams in becoming transformation-ready organizations by driving culture and values as the foundation of competitive transformation.
As a self-professed serial educator, he teaches crisis and risk communications at George Mason University; and trust, culture and risk at the University of California-Irvine in addition to lecturing at more than a dozen other U.S., Asian, African and European universities.
Over Alan's career, his commitment to sharing knowledge has guided him in mentoring many young professionals. He has served as a marketing consultant to the National Mentoring Partnership and Big Brothers/Big Sisters. He is also a past board member of the Dallas Zoo, Washington Chamber Symphony, LunGevity Fdtn and a number of other local organizations.
In his limited free time, Alan can either be found tending to his bees on his farm in Virginia, or visiting olive groves around the world.
Sara’s diverse background spans across crisis management, physical security, travel security management, business intelligence, medical assistance and workplace sanitary threats. She has experience managing and navigating clients through numerous large-scale crises, predominantly in Asia Pacific region, as well as individual corporate crises.
Formerly a Director at Control Risks, where she managed key client accounts and strategic partnerships across Asia Pacific. Prior to Control Risks, Sara spent eleven years at International SOS, where she was Key Account Director, responsible for top-tier financial services and legal clients in APAC. In addition, she led Intl. SOS’ global financial services strategy both strategically and operationally.
Sara is Managing Director at Hilburg Associates where she is responsible for operations, client management and strategic partnerships. Born and raised in Hong Kong, Sara is passionate about supporting the local community and empowering young executives.
In 2013, she was chosen as one of the 50 Mentors as part of
The Women’s Foundation’s ‘Best in Class Mentoring Programme for Women Leaders’ and she continues to support a number of
Director - Crisis Leadership
James has been involved in the security and risk arena for the past two decades. He spent ten years working in law enforcement, as a specialist detective for covert, intelligence led and sensitive operations in the United Kingdom. Following this, James worked with governments and global organisations advising, consulting and delivering training on strategic and tactical practices to protect and enhance their organisational capabilities.
With his deep operational exposure, coupled with his global corporate experience, he is deemed a subject matter expert in the risks and challenges facing today’s volatile, uncertain, complex and ambiguous world.
James’ passion lies in training and development, educating and transferring his knowledge directly to our clients. He helps clients explore the reasons why events happen, how to better protect their people, property and assets, and crucially, how to make the correct, rationalised decisions in times of crisis, critical or major incidents.